Step by Step Debit Card Issue and Activation by Finacle Solution
There are two type of Debit Card which is issued by DOP to saving bank account customer.
- Instant Card
- Personalized Card
Prerequisites
for issue Debit card in Finacle.
- Concern PO to check authenticity of KYC document of applicant
- Counter PA will check photo and signature of the customer before issuing ATM Card in IES Menu.
- Menu Shortcut – CMRC
- GO
- Remove Special Character
- Name character should be 21.
- All Banking Details should be updated.
- Submit
- Verify From Supervisor
- Menu Shortcut – HAALM
- GO
- Change Name with removing of special character
- Submit and verify from supervisor.
- ATM Card stock register should be maintained as following.
CCMM command is used for issued both ATM card. The process of issued a Insta Card is described below.
Insta Debit Card Issuing Process
- Menu Shortcut - CCMM
- GO
- The following screen will be displayed.
- Function - ADD
- CIF ID -
- GO
- The following screen will be displayed.
- Account No. - SB Account No.
- KIT No. -
- Primary A/c Flag - Yes
- Card Type - Instant
- Action - New Card Request
- Submit
- Verify from supervisor
- This work should be done before EOD.
Personalized Debit Card Issuing Process
- Menu Shortcut - CCMM
- GO
- The following screen will be displayed.
- Function - Add
- CIF ID -
- GO
- The following screen will be displayed.
- Account No. -
- Note - The name of Account holder will be displayed automatically. You can modify the name as customer said in ATM Form.
- Card Type - Personalized.
- Primary A/c Flag - Yes
- Action - New Card Request.
- Submit
- Verify from supervisor.
- This work should be done before EOD
- Personalized card- PIN will be sent to Home SOL and card to depositor’s address as captured in Finacle
- When customer comes office. The following process is done in Finacle
Activation of Personalized Debit Card
- CPA Level -
- Menu Shortcut - CCMM
- GO
- Function - Modify
- CIF ID -
- Card No. -
- GO
- Action - Activation
- Submit
- Verify from Supervisor in Same command.
- This work should be done before EOD.
- The card will activate on next day automatically.
Courtesy and Thanks to :- FinacleSolution.blogspot.in