MEMO PAD in DOP Finacle and its Usage

What is Memopad?????

· Memo pad is an area where we can write some information related to that account and the same information will be auto populated when we perform the transactions on that account.

· in simple terminology MEMO PAD may be termed as notification message.

• There are two types of Memo pads in DOP Finacle there are

1. System generated MEMO PA
2. User created MEMO PAD

System generated MEMO PAD:- 

• A system generated MEMO PAD is a memo pad which will be created by the system automatically there will not be any user intervention for this type of memo pad in Finacle.

Note: - Please note that system generated memo pad cannot be deleted by the user. System will auto delete the memo pad once the modification done is either verified or cancelled.

User created MEMO PAD:- 

• User created MEMO PAD is nothing but MEMO PAD created by the user about a particular customer/ account such as documentation incomplete such as PAN not submitted or any other information regarding the irregularity noticed to that customer/account.
• When we try to perform the transaction for such accounts then the system will throw an exception such as MEMO PAD exists for that account then the user can view the MEMO PAD before proceeding for the transactions.

Advantages of MEMO PAD:- 

• Memo pad creation will helps the counter staff to notify the pending documents related to that account for which memo pad exists hence it will be very handy to collect the missing documents or any irregularities to that specified account

• Memo pad will be very handy for SBCO staff in DOP they can write the objection for such account so that when user performs the transactions system will notify the message it will ease to clear the objections.
• As discussed earlier MEMO PAD is very handy for noting the important message related to a particular account.
• In DOP for creation of MEMO PAD we have a separate menu in DOP Finacle application i.e., the menu is HMEMOPAD.
• HMEMOPAD stands for Memo Pad Lookup.

Procedure for creation of MEMO PAD in DOP Finacle :- 

• Invoke the menu HMEMOPAD then the system will show below screen as shown 

• In the next step enter the following details as mentioned in the below steps
  1. Select the field Memo Pad Function _____________________________________
  2. Select the field Memo Pad Intent   _______________________________________
  3. Select the field Memo Pad security ___________________________________
  4. Enter the field account number  ___________________________________ 

  Memo Pad Function

  • First we will discuss briefly the filed memo pad function so that users can select depending on the requirement. 
  • Memo pad function illustrates on what type of reason the user is trying to create MEMO PAD.
  • Suppose when the users click on the searcher in the  field Memo Pad Function then the system will show the below screen as shown
  
  
  
  
  
  
  
  
  
  
  
  • From the above screen select the appropriate reason for example if you want to raise the memo pad for transaction  select the reason as FT, if for opening then select for AO etc depending on the requirement.

  Memo Pad Intent

  • Memo Pad Intent is something that illustrates the period up to which the memo pad should exists in the system.
  • When the user click on the searcher in the field Memo Pad Intent then the system will show the below screen shot.
  
  
  
  
   
  
  
  • From the screen shot users can select the appropriate reason from the list of reasons i.e., for transactions generally we will select the reason as G-General transaction alert, for cash related we have to select C-cash FT alert etc.,

  Memo Pad Security 

  • Memo Pad Security is something which is related privacy details i.e., it can private or public etc depending on the requirement of the users.
  • Generally we will choose the option as Public so that all the viewers can view the Memo Pad message.
  • The screen shot will be as shown in the figure
  
  
  
   
  
  
  
  
  After going through above explanation enter all the fields above mentioned as shown in the below screen shot.
  • Finally click on the button Add new record then the system will generate one unique ID for MEMO PAD creation. Users should note down the tran id and verify in the supervisor

  Verification of MEMO PAD Creation :- 

  • For verification of Memo Pad creation we have a separate menu in finacle which is HMPAU.
  • HMPAU stands for Memo Pad Authorization
  • The screen shot will be as shown in the below figure
  
  
  
    
  
  
  
  
  
  Interaction with Memopads exists with Account ID or CIF ID.
   While users will Deposit/Withdrawal/Account Opening /Account Closure, System will auto populate message in form of exception “Memopad exists”. If user will accept the exception system will allow user to next finacle operation.
  
  
  
  
  
  But User have to check the Memopad which exists for the Account with two ways.
  ·         in Supervisor HMPAU Menu by function Inquire and entering Account ID then Memopad will be shown with details. Then user have to act accordingly as per contain of the Memopad.
  ·         In CPA HACCDET Menu , Show Memopad Text ( click here) this will shows Memopads exist for the accounts.
  
  
  
   
  
  
  Deletion of User created Memopad.
  1.     Login to CPA , Invoke HMEMOPAD Menu, Press Accept button in the screen at bottom side.
  2.     That will shows Memopads created for that SOLID, Select the Memopad and delete it
  3.     Invoke HMPAU menu and verify the it. This will permanently delete Memopad.